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Profile Systems Design Group, Inc.

 

 

 

 

 

 

 


Installation Problems

  1. My drive mapping keeps disappearing
  2. The Zebra barcode printer is not aligned correctly

Drive Mapping

The TransActPOS application requires a mapped from to indicate the location of the installation's server data. Since the mapping created within Windows Explorer is not persistent, we prefer that the NET USE command be utilized to indicate the appropriate drive mapping for the TransActPOS application. If you implement the NET USE command, you will virtually eliminate discounted drive issues.

Further information on the syntax of the command can be found within the DOS prompt of the workstation. Select Start | Run | Enter CMD and press OK. This will take the user to the DOS prompt. Within the DOS prompt type NET USE /?, then press enter. A listing of the commands syntax will appear.

A typical statement looks like this:


    NET USE F: \\2000server\data password /persistent:yes /user:laptop

        F: = indicates the mapped drive letter
        \\2000server\data = indicates the shared computer and directory path
        password = indicates the password for the specified user
        persistent = required switch to create the persistent connection
        user = the valid user name to access the specified data path


Depending upon your network environment, the NET USE command line will be indicated in 1 of two places:

Network User Login Script
If you are attaching to a Windows Server, create a script file within the server's
Windows/System32/Drivers/ETC directory. Then within the user's login properties,
specify the script by name within the user's profile.

Workstation Startup Folder
For workstations that attach to a shared workstation drive, create a batch file within
each workstation's startup directory. If operating correctly, the user will see
the batch file execute during the boot process.

Zebra Printer Alignment

If your Zebra printer has previously printed labels correctly but now splits the label over two labels, bottom and top, simply reset the unit. 

The reset is a follows: with labels loaded correctly in the printer, hold down the form feed button on the front of the unit, turn the unit on, after the form feed button flashes 2-3 times, release the form feed button.  The printer will advance at a slow speed and print technical information on 6 - 8 labels.  When the unit has stopped printing, press the form feed button on more time, the printer will advance and print "End of Dump". 

If you press the form feed button the label should advance to the next perforation -- problem solved.