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Profile Systems Design Group, Inc.

 

 

 

 

 

 

 

WebInteractive

 

Click here for Support

TransActPOS provides option for direct desktop support with TransActPOS Remote Support.  This subscription service allows customer to receive desktop support on any compatible workstation within their network.  Desktop system must have internet access to provide this support option.  A current TransActPOS Remote Support subscription is required to access this service. Support

Click here to get Microsoft JAVA Virtual Machine

From within in Microsoft site select "Microsoft JVM Download" and then select Run or Save as required. Note: Allow Pop-Ups to appear within your Internet Explorer

1) Click on the RemoteControl shortcut

2) Click HERE to Join Queue

3) If required, Web Interactive will test your browser and may request for permission to allow the Web Interactive program to be added.  Grant this permission.  Upon completion, select "Continue" to proceed to the login screen,

4) Enter your Name, Email, Phone and Question to begin the support process.

 

WebInteractive

Configuration

Requirements

  • For the best success in creating a connection, remove Sun Java and install Microsoft Java. Microsoft Java Virtual Machine is available at http://www.linktivity.com/home/get_java.asp 
  • Allow popups within Internet Explorer
  • Within Internet Explorer | Tools | Advanced, Check the following three Microsoft VM options